Mareel FAQs

Building Hours

Tuesday - Sunday: 9am - 11pm.

Cafe Bar Hours

Tuesday - Thursday: 10am - 9pm

Friday and Saturday: 10am - 12am.

Sunday: 10am - 9pm.

All of our films and events are on sale online here, over the phone on 01595 745500 and in person.

We accept cash (in person only) and card payments.

We will print physical tickets for customers who book in person - online and phone bookings will have e-tickets automatically sent to the customer's provided e-mail address along with their booking reference.

Your e-ticket can be found as a PDF attachment in the confirmation email after you've booked with us.

E-tickets can be downloaded to digital wallets on smartphones.

Mareel is open Tuesday - Sunday at the moment, and closed on a Monday. This means we have fewer screenings each week and so have space for slightly fewer films. We still try to make sure there's a balanced mix of blockbusters, family films, documentaries, classics, and arthouse and foreign language films.

When a cinema shows a film from its release date there's usually a requirement to screen it for three shows a day for two weeks. That's a lot of screen space for one film to take up, and, with Mareel only having two cinemas, means other smaller films might not get shown at all! So, we generally only show the biggest films on their release date, and appreciate your patience in waiting for a week or two for the rest!

Our cinema prices are:

Tuesday - £5.50 all day

Wednesday & Thursday - £5.50 daytime, £7.50/£5.50 after 5pm

Friday - £7.50/£5.50 daytime, £10/£7.50 after 5pm

Weekends – £5.50 mornings, £10/£7.50 after 12pm

Under 16s - £5.50 for all screenings.

We're required to ensure that all films we screen are classified by the British Board of Film Classification (BBFC). We may ask you for proof of age when buying a ticket at the Box Office, or when you show a ticket at the cinema doors.

Check out the BBFC Guidelines below to make sure you view what's right for you - you can download a plain text version of this graphic under the image.