Join our Customer Services team!
Are you passionate about the arts and delivering exceptional customer experiences? Shetland Arts is on the lookout for Casual Customer Services Assistants to join our team. This role is based in The Garrison Theatre, which opens for selected events throughout the year.
The Garrison Theatre is a small traditional proscenium arch theatre, situated in the heart of Lerwick, which hosts a varied annual programme of community and professional shows, including concerts, pantomime and dance.
As an Assistant, you'll play an important part in delivering a top-notch, customer-first experience to customers attending events.
A full job description can be found in our downloads section below.
What are the details?
- This is a casual, event-based role with varying hours (days, evenings, weekends).
- Salary: £12/hour.
Why should you apply?
- Be Part of the Creative Scene - If you’re passionate about live performances, this is the perfect role to work behind the scenes and contribute to successful running of concerts, theatre and more.
- Be Part of Shetland's Cultural Heritage: The Garrison Theatre has been a cornerstone of Shetland’s cultural scene, hosting everything from local productions to international acts over the years.
- Customer Connection - This role is all about creating meaningful interactions with our customers, ensuring that their experience of our venue is enjoyable. You’ll be the friendly face that helps them feel welcome during their visit.
Staff Perks
- Discounts in our Shetland Arts retail spaces.
- Free cinema tickets every Tuesday, Wednesday and Thursday.
- Access to an Employee Assistance Programme provided by Health Assured - a 24/7 helpline offering support and guidance for mental health and wellbeing.
Applicant Requirements
- Relevant experience is an advantage but not essential as full training will be provided.
Ready to Apply?
Apply online HERE.
